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Cooking Gas Related FAQ — The frequently asked questions related to Cooking Gas How to obtain a new Cooking Gas Connection - 1. Visit nearest HPCL or BPCL Gas Agency. 2. Book the New Gas Connection 3. Any one document is needed for booking New Gas Connection. Ration Card/Electricity Bill/Telephone Bill/Leave & License Agreement/Affidavit for residence proof. 4. The Gas Agency will issue a booking/registration letter. 5. When your booking number comes, the Gas Agency will inform you about the same. HPCL/BPCL promises to give New Connection in a day. But it takes little longer for New Connection. 6. The Gas agency will do inspection of your premises for safety purpose. HPCL charges Rs. 150 as inspection fees. 7. After payment of Regulator/Cylinder/Deposit, the Gas Agency will release the New Connection. 8. Purchasing the Cooking Stove/Hot Plate from Gas Agency is not mandatory. customers can arrange their own Cooking Stove/Hot Plate. How to book a Refill - 1. You can book Refill by contacting the Dealer. 2. You can book the Refill on following Numbers. HPCL - 12665 BPCL - 12664 3. You can book the Refill Online. HPCL - http://jihaan.hpcl.co.in/booking/Default.aspx BPCL - http://www.ebharatgas.com 4. HPCL/BPCL promises to deliver Refill within 24 Hours. But it takes little longer. 5. Customer can claim rebate of Rs. 8/- in case of self pick of Refilled Gas Cylinder from Dealers Office/Godown. 6. Customer can ask the delivery person to weigh the cylinder. How to give Complaint about Dealer or any Problem - Customers can call following numbers for complaints. HPCL - For Pune Customers - 020 66017435 For Mumbai Customers - 022 23719636 BPCL - For Pune Customers - 020 26359795/26359796 Extension 177/178 For Mumbai Customers - 022 25748251/25748628 Customers can also give Online Complaint HPCL - http://jihaan.hpcl.co.in/booking/Default.aspx BPCL - http://www.ebharatgas.com |
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